Terms and Conditions

WHAT YOU WILL RECEIVE

My giclee prints are extremely high quality digital prints on archival quality paper.  Editions are limited to 100 and each is individually numbered, titled and signed by hand.
Prints are wrapped and rolled in tissue and posted in a cardboard roll.
Framed prints are placed in museum quality, acid-free mounts in a bespoke, white-washed hard wood frame.  These are wrapped in ply-wood and bubble wrap.

DELIVERY TIMES

I aim to ship prints within 5 days; framed prints within 14 days as both prints and frames are individually made to order.
Unless otherwise stated, for UK addresses, smaller items are shipped by Royal Mail Special Delivery (which will arrive the day after shipping). Larger items are generally sent by ParcelForce using their 48 hours service.
If you’re purchasing a gift and need delivery by a specific date please contact me first.

RETURNS

I accept returns within 14 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and packaged carefully for return postage. The goods are your responsibility until they reach me.
Please contact ambutlin2@gmail.com for return delivery information and address.
We recommend using recorded delivery to return items and please remember to include a copy of your receipt along with your contact details.

In the event that your product arrives damaged please contact me on ambutlin2@gmail.com or 07972 445152. I will replace any items which have arrived in a damaged condition.

REFUNDS

Once your return is received, we will contact you to let you know that we have received your returned item and whether we are able to approve your refund. If you are approved, then your refund will be processed and credit will automatically be applied to your credit card or original method of payment within 14 days.